Privacy & Cookie Policy

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Last updated: 01.04.2025

At Angel Wings, we are committed to protecting your privacy and ensuring that your personal information is handled with care and in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR).

1. What Information We Collect

We may collect and process the following personal information when you contact us or use our services:

· Name

· Contact information (phone number, email address, address)

· Details about your pet (name, species, weight, age, medical condition)

· Preferred service type and appointment time

· Payment and invoicing details (if applicable)

2. How We Use Your Information

Your information is used solely for the purposes of:

· Booking and managing appointments

· Communicating with you about our services

· Providing aftercare or ashes return

· Creating keepsakes, if requested

· Maintaining proper veterinary and financial records (required by law)

We do not sell or share your information with third parties for marketing purposes.

3. How We Store Your Information

Your personal data is stored securely and accessed only by Angel Wings. We retain your data only for as long as necessary to fulfil the purposes outlined above or to meet legal obligations.

4. Your Rights

Under data protection laws, you have the right to:

· Access the personal information we hold about you

· Request corrections to your information

· Request deletion of your data (where legally permissible)

· Object to the way we process your data

To exercise any of these rights, please contact us at:
📧 info@angelwings.pet

📞 07901 859 730

5. Cookies

Cookies are small files placed on your device to improve your browsing experience. Our website uses cookies for basic functionality and performance tracking (such as Google Analytics).

By using our website, you consent to the use of these cookies. You can manage or disable cookies in your browser settings.

6. Third-Party Services

To help protect our website and ensure security, we use Google reCAPTCHA, which is subject to Google’s Privacy Policy and Terms of Service.

These services may collect information such as IP address, browser details, and other technical data to determine whether a user is human. This data is collected directly by Google and not stored by Angel Wings.

We may also use other trusted third-party tools (such as Google Maps or embedded videos) to enhance your experience. These platforms may place cookies or collect data according to their own privacy policies.

7. Updates to This Policy

This policy may be updated from time to time to reflect changes in legal requirements or how we operate. Any significant updates will be noted on this page, and the “Last updated” date at the top will be revised accordingly.

We encourage you to review this page occasionally to stay informed about how your data is handled.

Contact Us

If you have any questions or concerns about this policy or how your data is handled, please get in touch:

Angel Wings
Email: info@angelwings.pet
Phone: 07901 859 730